support 8 min read 4 Books Every Support Leader Should Read (Plus Key Takeaways) As customer experience moves into the spotlight, it’s the perfect time for support leaders to invest in professional development and growth. Here are four books to get you started.
support 7 min read 5 Tips to Manage Your Newly Remote Support Team Learn from support pros with years of remote experience how to manage your distributed support team.
support 7 min read 8 Questions You Should Ask Every Support Rep You Interview Hiring the right support representatives for your company can be tough. Ask these support rep questions to your potential candidates to make the process smooth
5 min read Building a Startup in the Right Locations with the Right People and Investors Founder reflections on the choice to start Stonly with offices in three countries and why he chose to raise venture capital money instead of bootstrapping.
4 min read Starting Stonly and Raising $3.5M from Accel – a Founder's Thoughts Announcing a seed round led by Accel and the opening of our US office in New York and reflecting on key questions that others may also face in their careers: 1) when do you know it is time to leave your current company? 2) how to choose what you build (next)?
