Choose the plan that works for you
Small Business
Get started with self-serve supportIncludes:
- Unlimited guides and tours
- Multiple languages
- 1 knowledge base
- 4,000 guide views
- 5 team members
Show plan features
Enterprise
Manage critical knowledge and support customers at scaleEverything in Small Business plus:
- Help desk integrations
- AI Answers
- Automations
- SSO
- Private knowledge bases
- As many guide views and team members as you need
Show plan features
Small Business
- Unlimited guides
- Embed guides anywhere
- Multiple languages
- Knowledge Bases
- Unlimited triggers
- Full-path analytics
- Versioning
- Custom branding
- Targeting using your user data
- Integration with Segment, Zapier, Freshpaint, Rudderstack
- In-guide variables
- SEO customization
- Export guides as PDF
- Attach files to guides
Enterprise
- Unlimited guides
- Embed guides anywhere
- Multiple languages
- Knowledge Bases
- Unlimited triggers
- Full-path analytics
- Versioning
- Custom branding
- Targeting using your user data
- Integration with Segment, Zapier, Freshpaint, Rudderstack
- In-guide variables
- SEO customization
- Export guides as PDF
- Attach files to guides
Plus:
- Auto-translate guides
- Advanced team rights management
- White label options
- Integration with Salesforce, Zendesk, Freshdesk, Front
- SSO compatibility
- Priority support
- Dedicated customer success
- Security review
- Surveys
Small Business
Enterprise
Unlimited guides
Embed guides anywhere
Multiple languages
Knowledge Bases
1 Knowledge Base
Unlimited Knowledge Bases
Unlimited triggers
Full-path analytics
Versioning
Custom branding
Targeting using your user data
Integration with Segment, Zapier, Freshpaint, Rudderstack
In-guide variables
SEO customization
Export guides as PDF
Attach files to guides
Auto-translate guides
Advanced team rights management
White label options
Integration with Salesforce, Zendesk, Freshdesk, Front
SSO compatibility
Priority support
Dedicated customer success
Security review
Surveys
What are guide views and what if I go over?
Guide views are the number of guides that are viewed by visitors who are not team members on your account – typically your customers or users.
If you surpass your monthly limit for two months in a row, we’ll upgrade you to the appropriate plan and we’ll contact you by email well in advance to let you know. Learn more about guide views
What happens when my trial expires?
When you create an account you'll enjoy a 14-day free trial of our Small Business plan.
At the end of the trial, if you choose not to upgrade to a paid plan, you'll be automatically downgraded to a Basic plan (you won't be charged). The Basic plan saves all of the guides you build in your trial and includes 1,000 guide views/mo, 5 published guides (in a single language), and 1 team member.
