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Have higher volume, a larger team or other requirements?
We’d be happy to assist you.
Interactions are simply the number of steps that are viewed by visitors who do not have user seats on your account; typically your customers or users.
If you hit your monthly limit, we’ll upgrade you to the proper plan starting with the NEXT billing month (calendar month for annual plans) and we’ll contact you by email well in advance to let you know.
If you purchase both of the help content and agent guide products, we will deduct the help content user count from your agent guide user charge. Those content editors will automatically get agent guide access.
Our free 14-day trial gives you unlimited access to all of the features of our help content and agent guides products at our Business plan level.
At the end of your trial you return to the Basic level and all of your settings and content are saved in your dashboard for you.