We use cookies to provide you with the best experience and deliver personalized content. By using Stonly, you agree to our Cookie Policy.
Product
Sign in

This is the knowledge base. Completely reimagined, by Stonly.

Knowledge is essential to customer success, so why hasn’t help center software kept up?

  • Simply a better way to explain

    Personalized stepped guides are the fastest, most enjoyable way for customers to help themselves

  • Knowledge creators will love Stonly

    Dynamic, personal & multi-media, Stonly makes it easy to create success content that shines - no coding required!

  • Encourage self-service, don’t force it

    As customers input information for ticket submission, your Stonly KB shows them specific solution steps that are personal and relevant; allowing them to choose

  • Unleash help content everywhere

    Stonly’s KB fits right in our chat widget anywhere in your app or on your website with content built perfectly for the chat bot experience

  • Search for an article? That’s so archaic

    Stonly content is structured by step and user situation, so search takes customers right to the exact step of a personalized solution.

  • Frustration-free transfer to human help

    When a person needs to step in, every step taken and answer provided is at your agent's finger-tips at just the right time via seamless integrations with support CRMs

  • Analytics you can’t get in any other knowledge platform

    Stonly is the only tool that can help you understand your success content funnel by showing you the drop rate at each step for every issue and customer situation

Benefits

Simply a better way to explain

Personalized stepped guides are the fastest, most enjoyable way for customers to help themselves

Knowledge creators will love Stonly

Dynamic, personal & multi-media, Stonly makes it easy to create success content that shines - no coding required!

Encourage self-service, don’t force it

As customers input information for ticket submission, your Stonly KB shows them specific solution steps that are personal and relevant; allowing them to choose

Unleash help content everywhere

Stonly’s KB fits right in our chat widget anywhere in your app or on your website with content built perfectly for the chat bot experience

Search for an article? That’s so archaic

Stonly content is structured by step and user situation, so search takes customers right to the exact step of a personalized solution.

Frustration-free transfer to human help

When a person needs to step in, every step taken and answer provided is at your agent's finger-tips at just the right time via seamless integrations with support CRMs

Analytics you can’t get in any other knowledge platform

Stonly is the only tool that can help you understand your success content funnel by showing you the drop rate at each step for every issue and customer situation

For customers and employees

Stonly is great for internal documentation! Whether you are onboarding new employees, distributing guidelines or training support agents, Stonly’s knowledge base platform will help you get the job done faster and better.

Ready to get started?

It is time to give your knowledge content the platform it deserves!