Knowledge Management for Banks
Speed up productivity while maintaining compliance by empowering employees and customers with relevant information available right when they need it.
1,100 Top Companies Love Stonly
Make information available when & where employees need it
Improve rep consistency and compliance, no matter the complexity
Support customers across digital products proactively
Ready to take your banking customer and employee experience to the next level?
For your team
- Interactive scripts
- Decision trees & SOPs
- Easy-to-navigate documentation
- Searchable knowledge bases
- Walkthroughs for internal systems
- Instant AI Answers
Where?
- help desk
- internal tools
For your customers
- Troubleshooting and setup guides
- Contact forms
- NPS surveys and feedback
- Knowledge base and FAQs
- Walkthroughs for any interface
Where?
- help center
- website
- web app
- mobile app
Stonly Benefits
Provide accurate, reliable AI answers
Let employees and customers ask questions wherever they need assistance. Ensure answers are relevant based on the user’s current context.
Keep docs compliant with the latest requirements
Push new content to reps and customers instantly and in one place whenever regulations, products, and procedures change—no more outdated versions.
Analyze and improve employee performance
With analytics by content, step, and person, understand what is working, what is being accessed, and where you might need improvement.
