Pricing
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and make it easy to find
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for customers and agents
The Widget Provide interactive help
exactly where it's needed
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to the right person
Guided Tours Simplify any software for
employees or customers
Integrations
Zendesk Integration Automate more customer
service in Zendesk
Salesforce Integration Automate more customer
service in Salesforce
Freshworks Integration Automate more customer
service in Freshworks
Use Cases Customer Knowledge Base AI Chatbot Self-serve Troubleshooting Support Agent Decision Trees New User Onboarding Enterprise Software Adoption Sales Enablement
Solutions
Support Agent Knowledge Resolve issues faster and decrease
training time with real time
knowledge for your agents
Self-Serve Support Deflect tickets and improve
customer satisfaction with
interactive AI-powered self-serve
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5 Ways To Improve Support Agent Onboarding
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Customer Service Leader Playbook: 80+ Strategies to Improve CX, Empower Agents, and Drive Efficiency
  • Platform
  • Capabilities
    • Interactive Guides
    • Knowledge Base
    • AI Answers
    • The Widget
    • Contact Forms
    • Guided Tours
    Integrations
    • Zendesk Integration
    • Salesforce Integration
    • Freshworks Integration
    Use Cases
    • Customer Knowledge Base
    • AI Chatbot
    • Self-serve Troubleshooting
    • Support Agent Decision Trees
    • New User Onboarding
    • Enterprise Software Adoption
    • Sales Enablement
  • Solutions
  • Solutions
    • Support Agent Knowledge
    • Self-Serve Support
    Industries
    • Contact Centers
    • Insurance
    • Marketplaces
    • Banks and Financial
    • Retail
    Featured Content
    E-book
    5 Ways To Improve Support Agent Onboarding
  • Resources
  • Stonly Resources
    • Customer Stories
    • Help Center
    • Templates
    Learn
    • Webinars
    • Ebooks
    • See All Resources
    • Podcasts
    • Blog
    Featured Content
    E-book
    Customer Service Leader Playbook: 80+ Strategies to Improve CX, Empower Agents, and Drive Efficiency
  • Pricing
Stonly Blog
Meredith Metsker

Meredith Metsker

Content Marketing Manager

25 posts •
What Is a Self-Service Portal? Features, Benefits, and Examples
Self-Serve Support 8 min read

What Is a Self-Service Portal? Features, Benefits, and Examples

A self-service portal helps customers find answers without talking to support. This post answers the what, why, and how of a self-service portal.

  • Meredith Metsker
    Meredith Metsker
Read more
10 Best SaaS Knowledge Base Examples to Inspire Innovation
Self-Serve Support 12 min read

10 Best SaaS Knowledge Base Examples to Inspire Innovation

Discover the 10 best SaaS knowledge base examples to help customers answer questions and solve problems quickly on their own.

  • Meredith Metsker
    Meredith Metsker
Read more
8 Best FAQ eCommerce Page Examples to Seek Inspiration
Self-Serve Support 11 min read

8 Best FAQ eCommerce Page Examples to Seek Inspiration

Become inspired to create a great FAQ eCommerce page by viewing 8 great FAQ page examples from popular eCommerce companies.

  • Meredith Metsker
    Meredith Metsker
Read more
10 Best FAQ Page Examples to Spark Creativity
11 min read

10 Best FAQ Page Examples to Spark Creativity

This guide showcases 10 of the best FAQ page examples that spark creativity and give customers a fantastic user experience

  • Meredith Metsker
    Meredith Metsker
Read more
8 Best Zendesk Alternatives for Excellent Customer Service
10 min read

8 Best Zendesk Alternatives for Excellent Customer Service

There are dozens of Zendesk alternatives. This article showcases the 8 alternatives that focus on providing excellent customer support.

  • Meredith Metsker
    Meredith Metsker
Read more
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