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60 Minutes

How to Control Support Costs Without Lowering CSAT

Grow and scale your self-serve support in 3 simple steps.

Featuring

Alexis Fogel

Co-Founder & CEO, Stonly

David Rostan

Co-Founder & Head of Revenue, Stonly

Even if you're feeling the pressure to tighten your budget and reduce resources, you shouldn't let that impact your customer satisfaction. Your customers are feeling the pressure too, and they'll be looking for cheaper alternatives if you don't prove essential to their business.

Join this webinar to learn about Stonly's proven method for controlling costs and increasing resolutions without lowering CSAT.

You'll learn how to:

  • Optimize your highest volume issues
  • Incorporate help when and where customers want it
  • Pre-qualify tickets before they're submitted

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