What to Prioritize During Your First 90 Days as a Customer Success Leader

Impress the C-Suite and gain the trust of your team.

Featuring

Jen Jackson

Senior Vice President of Customer Success, Knock CRM

Joelle Waksman

Vice President of Customer Experience, Biteable

Zach Wright

Global Director, Customer Onboarding, Brandwatch

Kendall Bakas

Sr. Director of Customer Success, Illuminate Education

Round Table: What to Prioritize During Your First 90 Days

So you just landed a new role as a customer success leader. Now the challenging work begins. Your first couple of months set the tone for how you'll lead customer success at your organization.

Hear advice and learn from the experiences of leaders from Knock CRM, Biteable, and Illuminate Education.

We talk about how to:

Impress the C-Suite with a result-driven plan
Gain the trust of your team by asking the right questions at the right time
Share your vision of the future to set the tone for success

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