The #1 eGain Alternative

Stonly helps support teams keep knowledge accurate, easy to use, and available wherever people need it, so your agents and AI always answer from a source you can trust.

Trusted by thousands of top companies

“Stonly is definitely the tool I would recommend for both internal and external knowledge.”

Maud V., Head of Customer Care

Provide knowledge everywhere it’s needed

Ensure your knowledge gets used more often by proactively adding it to your website, applications, and tools like Salesforce and Zendesk. Target which content appears based on personal or contextual data.

Make your AI more effective with structured knowledge

AI is only as good as the knowledge behind it. Stonly's AI answers only from the knowledge you've approved, so every response is accurate, on-policy, and grounded in what your team trusts. Pair with Stonly AI Answers or any other AI solution you use.

Content that's interactive and adaptive

With any other knowledge base, you'll be limited to static, long form articles. With Stonly you can create content that's interactive. A game changer for troubleshooting, SOPs, setup guides or step-by-step instructions.

Keep your knowledge accurate with AI Agents

Stonly Knowledge Agents run in the background, checking your content against source material and incoming tickets, then drafting the updates for your review. No more manual audits, your knowledge stays accurate and governed, so customers, agents, and AI always work from the right information.