Stonly helps teams keep knowledge accurate, easy to use, and available wherever people need it, so your team and AI can deliver better answers.
Trusted by thousands of top companies
“Stonly is definitely the tool I would recommend for both internal and external knowledge.”
Maud V., Head of Customer Care
Provide knowledge everywhere it’s needed
Ensure your knowledge gets used more often by proactively adding it to your website, applications, and tools like Salesforce and Zendesk. Target which content appears based on personal or contextual data.
Make your AI more effective with structured knowledge
AI is only as good as the knowledge behind it. Stonly’s knowledge gives your AI accurate, metadata-rich content so it can handle more situations reliably and consistently. Pair with Stonly AI Answers or any other AI solution you use.
Content that's interactive and adaptive
With any other knowledge base, you'll be limited to static, long form articles. With Stonly you can create content that's interactive. A game changer for troubleshooting, SOPs, setup guides or step-by-step instructions.
Keep your knowledge accurate with AI Agents
Stonly Knowledge Agents work continuously in the background. They monitor your knowledge and check it against source material and incoming tickets to identify what needs to change, and draft the updates for your review. Your knowledge stays accurate and complete, so customers, support agents and AI always operate from the right information.
Everything you need to make the most of your knowledge
Accurate AI Answers
AI trained on structured Stonly guides is naturally more accurate.
Powerful search
Search topics, guides and steps to find the right solution in fewer clicks.
Knowledge base widget
Add your knowledge base to any website or software with no code.
Multimedia content
Add images, GIFs, videos, and annotations to bring your knowledge base content to life.
Robust analytics
Collect feedback, measure, and improve the impact of knowledge on your business.
Rights management
Choose who can create, edit, and see your content, down to the guide level.
Why companies choose Stonly
We assessed five alternatives but, in the end, Stonly was the easiest to use and most intuitive choice.
Mark R
Director
Setup is incredibly simple. I migrated from Intercom and have a live set up in a matter of hours.
Marisha M
Founder
We have transferred all our knowledge content to Stonly. The quality of the experience for our clients is a lot better.
Clothlide L
CS Ops Manager
I had a couple of days to deliver a FAQ, and with Stonly I was able to deliver a full-fledge help center! Everything was so easy and intuitive to set up.
Marina M
UX Researcher
Rather than sending our customers to a standard knowledge base, we're able to create something that looks native to our app and has an elevated experience.
Katlynn P
Director of Marketing
Stonly helped us to drastically reduce ticket openings on our most visited support pages.
Anne-Sophie L.
VP Customer Support & Service
We assessed five alternatives but, in the end, Stonly was the easiest to use and most intuitive choice.
Mark R
Director
Setup is incredibly simple. I migrated from Intercom and have a live set up in a matter of hours.
Marisha M
Founder
We have transferred all our knowledge content to Stonly. The quality of the experience for our clients is a lot better.
Clothlide L
CS Ops Manager
I had a couple of days to deliver a FAQ, and with Stonly I was able to deliver a full-fledge help center! Everything was so easy and intuitive to set up.
Marina M
UX Researcher
Rather than sending our customers to a standard knowledge base, we're able to create something that looks native to our app and has an elevated experience.
Katlynn P
Director of Marketing
Stonly helped us to drastically reduce ticket openings on our most visited support pages.
Anne-Sophie L.
VP Customer Support & Service
We assessed five alternatives but, in the end, Stonly was the easiest to use and most intuitive choice.
Mark R
Director
Setup is incredibly simple. I migrated from Intercom and have a live set up in a matter of hours.
Marisha M
Founder
We have transferred all our knowledge content to Stonly. The quality of the experience for our clients is a lot better.
Clothlide L
CS Ops Manager
I had a couple of days to deliver a FAQ, and with Stonly I was able to deliver a full-fledge help center! Everything was so easy and intuitive to set up.
Marina M
UX Researcher
Rather than sending our customers to a standard knowledge base, we're able to create something that looks native to our app and has an elevated experience.
Katlynn P
Director of Marketing
Stonly helped us to drastically reduce ticket openings on our most visited support pages.
Anne-Sophie L.
VP Customer Support & Service
See why thousands of top support teams choose Stonly for their knowledge