Nearly 15 years ago, digital adoption 1.0 revolutionized how enterprises addressed the challenges encountered during their digital transformation journeys. Today, as the technological landscape continues to evolve rapidly, enterprises that embrace the second generation of digital adoption are poised to sustain a competitive edge.
Digital adoption 2.0 represents a contemporary approach that prioritizes employees over software, empowers knowledge holders to create and maintain adoption content, focuses on tangible business outcomes rather than ROI uncertainty, and leverages the limitless potential of artificial intelligence for scalability.
Within this exclusive paper, delve into strategies meticulously curated from a wide variety of enterprises to improve digital adoption and drive transformative change. By leveraging these tried and tested methods, your enterprise will identify and attain its desired business outcomes and solidify its position as a forward-thinking leader.