support 8 Questions You Should Ask Every Support Rep You Interview Hiring the right support representatives for your company can be tough. Ask these support rep questions to your potential candidates to make the process smooth
agents Improving Agent CSATs and Productivity on Zendesk with Interactive Guides Interactive guides can help your growing company in a couple of ways. One of them is improving agent CSATs and productivity on zendesk. Here's a detailed guide
support Reducing Turnover in Customer Service Teams Employees leaving the teams is a loss for the company - in terms of the time & resources invested. Here's how you can reduce customer service turnover