3 min read How to Level Up Self-Serve Content in Your Help Center with Stonly Learn how to start creating powerful, step-by-step guides for your users and customers.
agents 3 min read Improving Agent CSATs and Productivity on Zendesk with Interactive Guides Interactive guides can help your growing company in a couple of ways. One of them is improving agent CSATs and productivity on zendesk. Here's a detailed guide
support 3 min read Reducing Turnover in Customer Service Teams Employees leaving the teams is a loss for the company - in terms of the time & resources invested. Here's how you can reduce customer service turnover
2 min read Improve NPS While Reducing Support Cost by Improving Self-Service Help Quality self-service support is expected by customers According to a study conducted by Microsoft – 90%+ of consumers expect brands and organisations to provide online customer self-service and more than half of the consumers
3 min read Why Most Chatbots Do Not Deliver as Expected Chatbots are great for support - since they make integrations easy. However, in real world chatbots often don't deliver up to the expectations. Here's why
