Pricing
Capabilities
Interactive Guides Explain anything with powerful
help content
Knowledge Base Centralize your knowledge
and make it easy to find
AI Answers Provide instant answers
for customers and agents
The Widget Provide interactive help
exactly where it's needed
Contact Forms Qualify requests and route
to the right person
Guided Tours Simplify any software for
employees or customers
Integrations
Zendesk Integration Automate more customer
service in Zendesk
Salesforce Integration Automate more customer
service in Salesforce
Freshworks Integration Automate more customer
service in Freshworks
Use Cases Customer Knowledge Base AI Chatbot Self-serve Troubleshooting Support Agent Decision Trees New User Onboarding Enterprise Software Adoption Sales Enablement
Solutions
Support Agent Knowledge Resolve issues faster and decrease
training time with real time
knowledge for your agents
Self-Serve Support Deflect tickets and improve
customer satisfaction with
interactive AI-powered self-serve
help
Industries
Contact Centers Knowledge management
for contact centers
Insurance Knowledge management
for insurance companies
Marketplaces Knowledge management
for online marketplaces
Banks and Financial Knowledge management
for banks
Retail Knowledge management
for retail and ecommerce
Featured content
E-book
5 Ways To Improve Support Agent Onboarding
Stonly resources
Customer Stories See how top companies use Stonly
to accomplish their goals
Help Center Find answers in our interactive
Stonly knowledge base
Templates Get started fast with our pre-made
template library
Learn
Webinars Watch on-demand and sign
up for live sessions
Ebooks Dive deeper into key
customer experience topics
See all resources
Podcasts Listen to our podcast for
customer support leaders
Blog Expert insights and
practical how-tos
Featured content
E-book
Customer Service Leader Playbook: 80+ Strategies to Improve CX, Empower Agents, and Drive Efficiency
  • Platform
  • Capabilities
    • Interactive Guides
    • Knowledge Base
    • AI Answers
    • The Widget
    • Contact Forms
    • Guided Tours
    Integrations
    • Zendesk Integration
    • Salesforce Integration
    • Freshworks Integration
    Use Cases
    • Customer Knowledge Base
    • AI Chatbot
    • Self-serve Troubleshooting
    • Support Agent Decision Trees
    • New User Onboarding
    • Enterprise Software Adoption
    • Sales Enablement
  • Solutions
  • Solutions
    • Support Agent Knowledge
    • Self-Serve Support
    Industries
    • Contact Centers
    • Insurance
    • Marketplaces
    • Banks and Financial
    • Retail
    Featured Content
    E-book
    5 Ways To Improve Support Agent Onboarding
  • Resources
  • Stonly Resources
    • Customer Stories
    • Help Center
    • Templates
    Learn
    • Webinars
    • Ebooks
    • See All Resources
    • Podcasts
    • Blog
    Featured Content
    E-book
    Customer Service Leader Playbook: 80+ Strategies to Improve CX, Empower Agents, and Drive Efficiency
  • Pricing
Stonly Blog
Alexis Fogel

Alexis Fogel

@Stonly founder & CEO - working on building a better format for sharing knowledge based on interactive step-by-step guides. @Dashlane co-founder/ex-CPO

France •
10 posts •
Introducing Stonly 2: Interactive Guidance for the Customer Journey
4 min read

Introducing Stonly 2: Interactive Guidance for the Customer Journey

Stonly 2 is a full platform for improving customer adoption, on-demand support, and employee productivity. Explore our new features!

  • Alexis Fogel
    Alexis Fogel France
Read more
Building a Startup in the Right Locations with the Right People and Investors
5 min read

Building a Startup in the Right Locations with the Right People and Investors

Founder reflections on the choice to start Stonly with offices in three countries and why he chose to raise venture capital money instead of bootstrapping.

  • Alexis Fogel
    Alexis Fogel France
Read more
Starting Stonly and Raising $3.5M from Accel – a Founder's Thoughts
4 min read

Starting Stonly and Raising $3.5M from Accel – a Founder's Thoughts

Announcing a seed round led by Accel and the opening of our US office in New York and reflecting on key questions that others may also face in their careers: 1) when do you know it is time to leave your current company? 2) how to choose what you build (next)?

  • Alexis Fogel
    Alexis Fogel France
Read more
The Step-by-Step Guide for a Successful Product Hunt Launch
product hunt 1 min read

The Step-by-Step Guide for a Successful Product Hunt Launch

Standing out with your product launch on a product hunt isn't easy. Here's a step-by-step guide on how to do a successful product launch on the product hunt.

  • Alexis Fogel
    Alexis Fogel France
Read more
Welcome to Stonly: A New Format for Explaining Things
1 min read

Welcome to Stonly: A New Format for Explaining Things

Welcome to Stonly's blog where customer success and product managers turn for building interactive step-by-step guides learning best practices on customer care

  • Alexis Fogel
    Alexis Fogel France
Read more
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