Building a powerful knowledge base has never been easier

See how our platform makes it easy to create incredibly effective help content, deliver consistent, accurate answers across channels, and surface knowledge right at the point of need.

Trusted by thousands of top companies

"Simple to set up, easy to maintain and a powerful search"

Koen S, Project Manager & Technical Support Engineer

Provide knowledge everywhere it’s needed

Easily add your knowledge base to your website, applications, and internal tools with our no-code widget and integrations. That way you can surface the right content when and where people need it.

Get the power of AI in search and chat

Our AI deeply understands each question and responds with either a generative AI answer or the right guide for the situation. Add it to your knowledge base search, or turn your knowledge base content into an AI chat anywhere.

The only knowledge base with interactive content

With any other knowledge base, you'll be limited to static, long form articles. With Stonly you can create content that's interactive—a game changer for troubleshooting, SOPs, setup guides or step-by-step instructions.

Get started easily and make an impact, fast

Moving to a new knowledge platform can be daunting, but our success team will make sure that the transition is smooth.

Knowledge managers love Stonly

Easily create content that is far more effective

Your company will be proud of the content you make with Stonly, and users will love it.

Maintain knowledge and keep people up to date

Our CMS, modular design and review flows make it easy to keep your knowledge current.

Measure the impact of your knowledge

You'll see how people are consuming content, where they’re getting stuck, and where there are gaps in your knowledge.

See why thousands of companies choose Stonly for their knowledge base

Everything you need to make the most of your knowledge

Accurate AI answers

AI trained on structured Stonly guides is naturally more accurate.

Help desk integrations

Avoid agent context-switching by adding your knowledge base directly to Zendesk and Salesforce.

Powerful search

Search topics, guides and steps to find the right solution in fewer clicks.

Knowledge base widget

Add your knowledge base to any website or software with no code.

Segmentation and targeting

Use customer and contextual data to show the right parts of your knowledge base to the right audience.

Custom design and CSS

Customize the look and feel to integrate seamlessly with your brand.

Custom contact forms

Collect all of the right information to qualify, route, and resolve customer support inquiries.

Multimedia content

Add images, gifs, videos, and annotations to bring your knowledge base content to life.

Robust analytics

Collect feedback, measure, and improve the impact of knowledge on your business.

Versioning

Never lose your work while keeping track of edits by different team members.

Rights management

Choose who can create, edit, and see your content, down to the guide level.

Search engine optimized

Manage your knowledge base metadata to fine-tune how its indexed by Google.

Want to see Stonly in action?

We have been using Stonly for almost a year and have the least number of complaints ever from our customers.
Eddy B.
Sr Customer Experience Manager