The knowledge base top companies choose for customer service

Leaders on G2 and Gartner
Trusted by thousands of top companies
Preferred by top knowledge teams

Support agent knowledge

Stonly gives you full control over how knowledge is created, updated, and delivered to your agents. With guided flows and built-in checks, your content stays accurate and your team follows the right process every time.

85%

Reduction in errors

42%

Improvement in handle time

Customer knowledge base

Stonly makes it easy to create, maintain, and deliver knowledge to your customers. With articles, interactive guides, and AI search delivered right in your app or help center, customers resolve more issues without needing to contact support.

80%

Decrease in support tickets

21%

Improvement in CSAT

You should schedule a demo if:

You want to create the absolute best knowledge

Stonly lets you create both standard articles and guided help flows that make troubleshooting easier, and personalize the experience based on each reader’s situation so even complex issues are simple to solve.

You need your knowledge to be used more often

Stonly lets you deliver knowledge inside your app, help center, and support tools so both customers and reps get what they need, when they need it.

You need your AI and knowledge to be working hand in hand

Stonly gives your AI the structure to work seamlessly with your knowledge, producing the most accurate results in search and chat.

You're looking for an easier way to manage knowledge at scale

Stonly offers an intuitive, easy-to-use suite of knowledge management tools trusted by top teams. You'll have everything you need to make, maintain and measure knowledge for customer service at scale.

See Stonly in action

See why thousands of companies choose Stonly for their knowledge base