The knowledge base top companies 
choose for customer service

  • Leaders on G2 and Gartner
  • Trusted by thousands of top companies
  • Preferred by Top Knowledge Teams

Employee knowledge base

Stonly gives you full control over how knowledge is created, updated, and delivered to your agents. With guided flows and built-in checks, your content stays accurate and your team follows the right process every time.
85%

reduction in errors & escalation

30%

identify the right solutions faster.

Customer knowledge base

Stonly makes it easy to create, maintain, and deliver knowledge to your customers. With articles, interactive guides, and AI search delivered right in your app or help center, customers resolve issues quickly without needing to contact support.
80%

fewer support tickets

70%

self solve successfully

You should schedule a demo if:

You want to create the absolute best knowledge

Stonly gives you more than just articles. Create guided helpflows that make troubleshooting easier, and personalize the experience based on each reader’s situation so even complex issues are simple to solve.

You need your knowledge to be used more often.

Stonly lets you deliver knowledge inside your app, help center, and support tools so both customers and reps get what they need, when they need it.

You know AI and knowledge should be working hand in hand

Stonly gives your AI the structure to work seamlessly with your knowledge, producing the most accurate results in search and chat.

You know there has to be an easier way to manage knowledge.

Stonly offers an intuitive, easy-to-use suite of knowledge management tools trusted by top teams.

See Stonly in action

See why thousands of companies choose Stonly for their knowledge base

Stonly G2 score 4.9