How to Automate More Customer Support in Zendesk

Customer service leaders face pressure to reduce handle times, eliminate errors, and boost CSAT. That’s no easy feat when their internal teams and BPOs are bogged down by high ticket volumes, intricate workflows, and repetitive tasks. It’s time to tackle these challenges head-on with automation.

Automating support in Zendesk allows your agents to focus on more challenging projects and meaningful customer interactions. Watch our webinar on-demand to gain insights from industry experts on optimizing your Zendesk operations. You'll learn how to:

• Give agents all the information they need right in Zendesk
• Eliminate manual steps in agents’ workflows
• Resolve more issues before they become tickets
• Measure ROI and improve