Launch an AI Agent That Customers and Agents Can Rely On

AI is poised to drive the greatest customer service transformation since the advent of the internet. So much so that Zendesk is projecting that AI Agents will soon resolve 80% of all customer interactions. 

While it’s clear that AI Agents are ready for prime time, most companies find that getting started is not a simple plug-and-play process. Support teams need the right launch and maintenance strategy to drive accurate resolutions from day one. 

To help you get started, we’re sharing what’s worked so far for our customers and our own support team when it comes to launching, testing, and improving AI Agents. In this webinar, we shared our learnings on how to:

• Prepare your Zendesk help center and train your AI Agent
• Set up controlled answers for complex customer inquiries
• Ensure customers receive the right help at the right time
• Analyze and improve AI performance for better results
• Enable support reps with an AI assistant inside Zendesk

Watch now to see how other support teams are using AI Agents to enhance their customer experience and lower ticket volume.