How to Advocate for Diversity as a Customer Service Leader

Diverse teams are 35% more productive and produce as much as 2.5x more revenue per employee*, making DEI (diversity, equity, and inclusion) a top priority for leading customer service teams. Whether you’re juggling a tight budget, a resource-strapped team, or fighting an uphill battle to get stakeholder buy-in, it’s challenging to build and prove the benefits of inclusive DEI programs. 

In this webinar, our panel of customer service leaders will share their experiences and best practices to build, manage, and support a growing, diverse workforce. 

You’ll gain valuable insights on how you can: 

• Create a culture that attracts, hires, and retains diverse employees (and why doing so is important)
• Empower each agent to reach their full potential
• Navigate pushbacks and obstacles 

And more! You don’t want to miss out!