Stonly interactive guides provide on-demand answers and information adapted to each customer’s needs and help you focus resources where you need them.
When a customer clicks a help icon or prompt, they expect transparent service and fast access to the information they need. Chatbots are failing customers because they aren’t made to deliver powerful content and they feel like an intentional barrier for a user looking to get in touch with a person.
Stonly offers interactive guidance everywhere a chatbot can, and never feels impersonal or unpleasant. Stonly guides respond to customer choices and intent to route them to the right experience, every time--to interactive learning content, a troubleshooting guide, a contact form, and more.
When a customer clicks a help icon or prompt, they expect transparent service and fast access to the information they need. Chatbots are failing customers because they aren’t made to deliver powerful content and they feel like an intentional barrier for a user looking to get in touch with a person.
Stonly offers interactive guidance everywhere a chatbot can, and never feels impersonal or unpleasant. Stonly guides respond to customer choices and intent to route them to the right experience, every time--to interactive learning content, a troubleshooting guide, a contact form, and more.
Engaging support content built for the chat window
Put your entire KB anywhere on your website or app
Qualify and route tickets and leads
Target customers with contextual help
Customize experiences for users and segments
Engaging support content built for the chat window
Put your entire KB anywhere on your website or app
Qualify and route tickets and leads
Target customers with contextual help
Customize experiences for users and segments