Offer scalable, 24/7 assistance that’s honest and personal

Stonly interactive guides provide on-demand answers and information adapted to each customer’s needs and help you focus resources where you need them.

It’s no secret, customers hate your chatbot

When a customer clicks a help icon or prompt, they expect transparent service and fast access to the information they need. Chatbots are failing customers because they aren’t made to deliver powerful content and they feel like an intentional barrier for a user looking to get in touch with a person.

Provide great self-serve help, without faking it

Stonly offers interactive guidance everywhere a chatbot can, and never feels impersonal or unpleasant. Stonly guides respond to customer choices and intent to route them to the right experience, every time--to interactive learning content, a troubleshooting guide, a contact form, and more.

It’s no secret, customers hate your chatbot

When a customer clicks a help icon or prompt, they expect transparent service and fast access to the information they need. Chatbots are failing customers because they aren’t made to deliver powerful content and they feel like an intentional barrier for a user looking to get in touch with a person.

Provide great self-serve help, without faking it

Stonly offers interactive guidance everywhere a chatbot can, and never feels impersonal or unpleasant. Stonly guides respond to customer choices and intent to route them to the right experience, every time--to interactive learning content, a troubleshooting guide, a contact form, and more.