The #1 Document360 Alternative

Considering Doc360 for your knowledge base? Stonly makes it easier for your customers and employees to resolve cases faster and more accurately.

Trusted by thousands of top companies

“Stonly is definitely the tool I would recommend for both internal and external knowledge.”

Maud V., Head of Customer Care

Provide knowledge everywhere it’s needed

Easily add your knowledge base to your website, applications, and internal tools with our no-code widget and integrations. That way you can surface the right content when and where people need it.

Get the power of AI in search and chat

Our AI deeply understands each question and responds with either a generative AI answer or the right guide for the situation. Add it to your knowledge base search, or turn your knowledge base content into an AI chat anywhere.

Content that's interactive and adaptive

With any other knowledge base, you'll be limited to static, long form articles. With Stonly you can create content that's interactive—a game changer for troubleshooting, SOPs, setup guides or step-by-step instructions.

Incredibly easy to create, update, and maintain

Stonly makes setting up your knowledge base and creating content easy and intuitive. Our user-friendly CMS, modular design, and review flows make it easy to keep your knowledge up-to-date.

Everything you need to make the most of your knowledge

Knowledge base widget

Add your knowledge base to any website or software with no code.

Accurate AI answers

Train AI on your company knowledge sources

Powerful search

Search topics, guides and steps to find the right solution in fewer clicks.

Multimedia content

Add images, gifs, videos, and annotations to bring your knowledge base content to life.

Robust analytics

Collect feedback, measure, and improve the impact of knowledge on your business.

Help desk integrations

Avoid agent context-switching by adding your knowledge base directly to Zendesk and Salesforce.

Why companies choose Stonly

We assessed five alternatives but, in the end, Stonly was the easiest to use and most intuitive choice.

Mark R

Director

See why customer service teams prefer Stonly

Stonly G2 score 4.9
Stonly G2 score 4.9

See Stonly in Action