A Knowledge Base That Helps Your Customers Help Themselves, Even With Complex Issues

Guide your customers to answers with step-by-step help, instant search, and support that shows up when and where they need it.

Trusted by thousands of top companies

Not all knowledge bases are created equal–here's how Stonly is different

Content formats for every need

Not every knowledge need is the same. Stonly lets you create straightforward articles for quick answers and interactive guides for complex processes—all in one platform.

Best-in-class search for every question

Our AI matches each question with the best solution—whether that's a direct answer or guided help. Works with your existing knowledge base or as standalone support anywhere.

Easily maintain content and measure impact

Keep your knowledge base current without hassle. See exactly which guides work and where people get stuck, so you can make targeted improvements that matter.

Integrated with your support, data, and knowledge tools

20

Reduction in resolution time

50

Decrease in support tickets

58

Faster agent ramp time

20

Reduction in resolution time

Want to see Stonly in action?

See why thousands of companies choose Stonly for their knowledge base