Boost productivity across your whole organization and help customers faster with interactive, step-by-step guidance.
1,100 Top Companies Love Stonly
Stonly for Customer Service
Improve your customer experience and eliminate inefficiencies at every touchpoint.
Agent guidance
Enable agents to support customers faster and more consistently.
Customer Self-Service
Help customers self-solve more issues on their own.
AI & Automation
Automate agent actions and leverage AI to speed up resolution time.
1
Self-serve started
2
4 steps completed
3
Contacted support
4
Agent guidance delivered
🎉
Ticket resolved!
30%
decrease in support tickets
20%
decrease in time to resolution
65%
improvement in first touch resolution
65%
improvement in first touch resolution
30%
decrease in support tickets
20%
decrease in time to resolution
65%
improvement in first touch resolution
30%
decrease in support tickets
20%
decrease in time to resolution
65%
improvement in first touch resolution
Stonly for Digital Adoption
Improve enterprise software adoption and drive digital transformation with our second generation DAP.
Adaptive formats guide every employee
Build interactive walkthroughs, SOPs, decision trees, checklists, and knowledge bases that adapt to each person’s context, learning style, and needs.
Deep analytics and custom reporting
Understand what’s working and what isn’t with reporting built specifically for your company’s goals.
Create, deliver and automate with AI
Accelerate digital transformation and streamline your employees' workflows with AI and automations.
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Stonly empowers your team to easily create interactive guidance. Guidance that adapts to the user, their context and their goals. And place it everywhere to help them work, resolve, and achieve faster.
Alexis Fogel
CEO, Stonly
Here's what people say
about us
We started to use Stonly to help us share knowledge internally for over 1,500 employees. We enjoyed working with it and now more than 3,000 people use it internally.
Thomas T.
Head of Change and Growth
Check out Stonly if you are looking to build a better learning foundation for both external and internal users.
Kira U.
Product Support Manager
Providing contextual help for our customers directly into our app has been great for us.
Patrick O.
Director of Customer Experience
Simple to set up, easy to maintain.
Koen S.
Project Manager & Technical Support Engineer
Stonly is very easy to use, and the learning curve is small.
Annalisa D.
VP of Happiness
We started to use Stonly to help us share knowledge internally for over 1,500 employees. We enjoyed working with it and now more than 3,000 people use it internally.
Thomas T.
Head of Change and Growth
Check out Stonly if you are looking to build a better learning foundation for both external and internal users.
Kira U.
Product Support Manager
Providing contextual help for our customers directly into our app has been great for us.
Patrick O.
Director of Customer Experience
Simple to set up, easy to maintain.
Koen S.
Project Manager & Technical Support Engineer
Stonly is very easy to use, and the learning curve is small.
Annalisa D.
VP of Happiness
We started to use Stonly to help us share knowledge internally for over 1,500 employees. We enjoyed working with it and now more than 3,000 people use it internally.
Thomas T.
Head of Change and Growth
Check out Stonly if you are looking to build a better learning foundation for both external and internal users.
Kira U.
Product Support Manager
Providing contextual help for our customers directly into our app has been great for us.
Patrick O.
Director of Customer Experience
Simple to set up, easy to maintain.
Koen S.
Project Manager & Technical Support Engineer
Stonly is very easy to use, and the learning curve is small.
Annalisa D.
VP of Happiness
Award winning
and top rated
Award winning
and top rated
Platform
Powerful no-code tools
Easily create interactive guideswalkthroughsknowledge baseschecklistsand contact formsthat would otherwise require expensive design and development resources.
Our team has helped over a thousand companies accomplish their goals with Stonly. We know the winning formulas. We’ll help you identify high impact opportunities and bring them to life.
AI you can rely on
Create content faster with generative AI, and deliver the help people need in real time with AI-powered answers. Automate actions for your employees and customers to shortcut them to success.Schedule a demo to see how
Question
Action
Support ticket
Answer based on your sources such as
knowledge bases
internal docs
Website content
to ensure reliability.
Integrated with your support, data, and knowledge tools