Deliver great customer service, fast.
Even at scale.

Stonly helps agents serve customers quickly and consistently and customers self-solve more issues on their own. See how you can do it all with our easy to use customer experience platform.

20%

decrease in time to resolution

“Our agents are finding the right answers a lot faster! They, and our customers, are super happy."

Julien Talbot, User Support Project Manager

decrease in support tickets

decrease in time to resolution

improvement in first touch resolution

Handle cases faster and more efficiently

Instantly deliver the information agents need to serve customers, right in your help desk and other service applications.

Improve consistency & agent compliance

Provide documents, decision trees and SOPs in a step-by-step, adaptive format that’s easy for agents to follow in every situation.

Empower customers to self-solve more often

Give customers personalized self-serve help that's proven to drive resolutions, right when and where they need it.

Resolve more customer issues in one touch

Sync your self-service and agent support so when a customer creates a ticket, your agent has all the context needed to give a powerful first response.