Julien Talbot, User Support Project Manager
Instantly deliver the information agents need to serve customers, right in your help desk and other service applications.
Provide documents, decision trees and SOPs in a step-by-step, adaptive format that’s easy for agents to follow in every situation.
Give customers personalized self-serve help that's proven to drive resolutions, right when and where they need it.
Sync your self-service and agent support so when a customer creates a ticket, your agent has all the context needed to give a powerful first response.
We have been using Stonly for almost a year and have the least number of complaints ever from our customers.
Stonly works well with all help desk and knowledge base tools, so you can deploy better guidance for your agents and customers quickly.
Automate actions in your help desk and other systems. Use AI to quickly create, update and surface the right information at the right moment.