Podcasts

Jordan Pedraza Vice President of Global Support at Handshake

Beyond the Queue: Inside Customer Support

How to Improve DEI in Customer Support (feat. Jordan Pedraza)
Mo McKibbin Head of Customer Success at Moxion

Beyond the Queue: Inside Customer Support

Building a High-Velocity Customer Success Program (feat. Mo McKibbin)
Neil Smith Senior Director of Support at Iterable

Beyond the Queue: Inside Customer Support

How to Build an Efficient High-Volume Interview Process (feat. Neil Smith)
Ben Gardner Director of Support at Drift

Beyond the Queue: Inside Customer Support

5 Steps Drift Used to Scale Up to 24/7 Support (feat. Ben Gardner)
SOC 2 Type IIGDPRHIPAA
Platform
Core
Digital Adoption PlatformCustomer Experience & Support
Capabilities
Interactive GuidesGuided ToursAI AnswersContact FormsKnowledge BaseThe WidgetNPS Surveys
Use cases
Customer Knowledge BaseChatbot AlternativeSelf-Serve TroubleshootingNew User OnboardingSupport Agent Decision TreesIn-App Onboarding Checklist
Solutions
For your customers
Self-Serve SupportProduct AdoptionCustomer Experience
For your employees
Digital AdoptionSupport Agent PerformanceSales EnablementTraining & Knowledge Sharing
Industries
Contact CentersBanks & FinancialInsuranceMarketplaceRetail
Resources
Resource LibraryTemplatesHelp CenterBlog
Company
About usJobs
Platform
Solutions
Resources
Company
Terms & ConditionsPrivacy PolicyLegal Notice
© 2023 Stonly. All rights reserved.