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Stonly inside Salesforce

Stonly offers a Lightning Web Component you can install inside any Salesforce service. It can embed an entire knowledge base, giving your teams quick access to internal guides.

Additionally, the integration supports two-way communication between Stonly and Salesforce:

  • Stonly can pull data from Salesforce to place in guide variables.

  • Stonly can use data transmission to send information to Salesforce, updating records and triggering automations.

  • Stonly can create cases in Service Cloud based on contact form submissions.

Enabling the integration requires manual setup from our team. If you'd like to start using it in your Salesforce instance, reach out to us using the form below.

If the integration is already enabled, continue reading to learn how to configure it.