Introduction

You’ve probably seen first-hand how helping your customers help themselves isn’t just a great way to reduce support costs, it’s a necessary way to serve customers the way they want to get support.

Do you think your current knowledge base or help articles are designed to achieve that goal on your customers' terms? Are your current tools even optimized for it?

That’s exactly what Stonly was designed to do: create self-service support content that is simply better. This article will show you how to quickly get started and begin seeing self-serve success right away with Stonly.
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