Integrating Stonly with ServiceNow
Stonly application can be installed inside a CSM/FSM Configurable Workspace in ServiceNow. It embeds an entire knowledge base, giving your teams quick access to guides.
Additionally, the integration supports two-way communication between Stonly and ServiceNow:
Stonly can pull data from ServiceNow to use it in guide variables, automations, and conditional choices.
Stonly can use data transmission to update fields and apply templates in ServiceNow cases.