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This interactive guide is specially dedicated to help transferring audio albums to your Storyteller, that fail or do not succeed.

❗ If your Storyteller is not recognized by the Luniistore, we invite you to consult this interactive guide instead 🕵️‍♀️

In 90% of cases, this guide will allow you to find the solution step by step, all by yourself to transfer your albums to your Storyteller.

If the help of a technical expert is necessary, you will be asked to send us a message at the end of this guide via a contact form ☝

We will then have all the information necessary to provide you with the solution and we will get back to you as soon as possible at the email address you have indicated.

This guide is very recent, if certain steps are not clear, do not hesitate to let us know.

Here we go 🚀