Introducing agent assist
Hi there đ
Weâre launching agent assist, an AI that helps Support teams solve tickets faster than ever.
It lives inside the ticket view and can:
Analyze, break down, and summarize tickets based on content and customer information.
Provide the right knowledge to help agents solve tickets.
Instantly generate answers for agents to review and send.
With agent assist, agents get to the right answer faster and more consistently, ensuring not only improved resolution times but customer satisfaction as well.
If youâd like to bring the power of Agent Assist into your support platform, click the button below.