Let's reset your connection, and tell your lock to show the network.

If the RemoteLock network still shows on your list of remembered networks (even if it will not connect):
- Forget the RemoteLock network, and turn off 'auto-reconnect' in your WIFI settings.
  - (If you're unsure how to do this, please reach out to your phone/laptop/tablet support)

Next, enter the following sequences on the device keypad:

Reset the device's WiFi connection:
- Programming Code → # (or lock button) → 310 → # (or lock button)
Delete remembered SSIDs and Passwords:
- Programming Code → # (or lock button) → 312 → # (or lock button)
Broadcast the lock's temporary "RemoteLock" Network:
- Programming Code → # (or lock button) → 320 → # (or lock button)
👉TIP! After entering the above sequences, your lock keypad should be flashing green🟢repeatedly to indicate it has been successfully placed in AP mode.
✅Check available WIFI networks once again on the device you were attempting to connect to determine if the RemoteLock xxxx network is now displaying in the list.
❌If not, remove a battery from the lock for 5-10 seconds, then check for the network again once replaced.

Lock Connectivity Help