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Guided Keyboard Assistance

Use this troubleshooting guide to fix common Corsair keyboard issues quickly.

Instructions:

  1. Select the topic button below that best matches the issue you are experiencing.

  2. Follow all of the guidance suggestions.

Learn More about each topic before making a selection,

Broken/Missing Component: Get help to resolve an issue with a broken or damaged keyboard part.

Lighting Issue: Get help fixing lighting effects.

Typing Issue: Get help with input and typing problems using the keyboard.

Hardware Issue: Get help to troubleshoot your keyboard for a different issue, like issues with the volume wheel, USB Passthrough, media keys, or Windows button.

Software Issue: Get help with iCUE-related issues like detection or firmware updates.