AI at Stonly: frequently asked questions
We have multiple products and features powered by generative AI:
AI Answers enables people to ask questions and receive immediate answers based on your Stonly content and external sources you select. You can implement AI Answers in your knowledge base search and directly inside guides, as a special step (read more).
AI Agent Assist lives directly in your ticketing system and provides support agent with ticket summaries, relevant guides, and auto-generated answers (read more).
AI writing assistant is part of the guide editor, helping write and edit content faster (read more).
Guide summary lets you instantly generate a summary of a guide or article and use it inside the content (read more).
Below you will find answers to common questions about AI Answers as well as tips for getting the most out of it.