Special steps
Special steps are interactive elements you can place inside a guide.
Available special step types:
External chat app. Triggers a chat integration with your support tool.
AI Answers. Open a conversational interface where the visitor can ask questions that will be answered by AI.
Survey. Creates a customizable survey or a standard NPS survey.
Contact form. Creates a customizable form for sending emails.
iframe. Displays a web page or app inside the guide.
Checklist. Creates an interactive list of items for the visitor.
Widget actions. Opens a different piece of content in the Stonly widget or closes the widget.
Automation. Automatically routes a visitor to another step based on user data.
Select a step type below to learn more about it.