[Old] Introduction

After creating a guide you will get access to detailed insights of it.

Based on predictable user actions you can continuously improve your guide to provide the best support.

Insights details

Track users activity and analyse it using insights tools:

  • Check Overview with main statistics from users sessions.
  • Count Step Issues with detailed information about dropped sessions and tickets reported.
  • Look for Step Timing and compare results.
  • Analyse Funnel chart to discover the most popular user choices.
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