With data transmission, you can automate actions like adding tags and notes or filling in ticket fields.

Here's a reference list with command syntax for all available actions. Below is also a more detailed documentation with examples for reach.

Action	Target	Data to send
Update ticket field	`setField - [FIELD TITLE]`	New value of the field.
Use macro	`macro`	Macro name.
Add tag	`setField - tags`	Tag.
Add internal note	`setNote`	Content of the note.
Update ticket subject	`ticketSubject`	New subject.
Update ticket status	`setField - ticketStatus`	`open`, `pending`, or `solved`
Change ticket form	`setCurrentTicketForm`	Form name.
Update requester profile	Field's key in the requester profile (e.g. `requesterName` or `requesterEmail`)	New value of the field.
Update requester custom field	`requesterCustom - FIELD_KEY`	New value of the field.
Submit ticket	`submitTicket`	`open`, `pending`, or `solved`

Guided Tour troubleshooting guide

Guided Tour Troubleshooting