To get started, you will need the following items:

HDMI monitor (recommended to know if the recovery worked)
16GB or larger USB drive (recommend 3.0 drive or higher)
ISO image downloaded from the link below- download times may vary. Make sure you have a good internet connection.
- Make sure only to use the model that you have, or it will not work and possibly corrupt your unit.
  - AT-VGW-HW-3
  - AT-VGW-HW-10
  - AT-VGW-HW-20

Rufus downloaded from the link below. This is how you will burn the image to your USB drive.
- Rufus download link
- Atlona Hosted link

Velocity - Re-imaging - How to re-image your VTPG/VGW-HW

What device are you re-imaging?