Please try the following solutions, as they should solve your problem:

1) Check to make sure your internet connection is stable. Tap here to check and fix your connection.

2) If you have entered Kryss, do not click anywhere until all images (such as opponent's pictures) load in. (This can take up to 2 minutes)

3) Clean your cache. To do this, visit:
Your device Settings > Apps > Kryss > Storage > Clear Cache

4) If these did not help, please try deleting, then re-installing Kryss.

If this still does not solve your issue, please select 'Contact' below and inform us about it.

We will do our best to resolve this issue for you.

Kryss Guide (Android)