Intro
Hello___________(Customer First Name),
This is _________(Agent Name) with Dnc Hero contacting you in response to your inquiry about receiving compensation for unwanted telemarketing calls you found on Facebook. How are you today? ⏸️
Great to hear that___________(Customer First Name) I'm certain you have many questions, but first, I'd like to gain a better understanding of the type of spam calls you're receiving to determine if we are the right fit for your needs. Fair enough? ⏸️
You indicated on the form you filled out that you are receiving _________ calls is that correct?
Are these calls mainly debt collectors, non-profit, or political calls? What types of calls are you mainly receiving?
OR
If we accept you as a client, are you looking to protect only yourself, or do you have a spouse or family member you'd like to include?
To confirm what I understand, are you currently registered on the Federal Do-Not-Call list?
OR
Lastly what action have you taken in the past to reduce the number of telemarketing calls?
Thank you for addressing all my inquiries. Based on your response, it seems like we're definitely a perfect match. Let's take a moment to discuss how we can assist you. Here at DNC Hero, we specialize in several areas, one of which is helping hard-working Americans obtain compensation from persistent telemarketers through a longstanding law known as the "Telephone Consumer Protection Act" (TCPA). This legislation, spanning over 30 years, serves to combat telemarketers and phone scams. Are you familiar with this law? ⏸️
Great. Under this law, as a consumer, you're entitled to compensation of up to $1,500 for each infraction caused by telemarketers. This includes unsolicited cell phone calls and text messages. It's important to note that penalties are higher if the call was made through a robocall system. However, it's crucial to understand that if you've given prior consent to receive calls from these telemarketers, either online or over the phone, this compensation provision will not apply. Clear so far? ⏸️
Our services here at DNC Hero extend beyond that. As you may know, anything legal-related takes time and requires patience. Rest assured, we're committed to doing the following for you:
We are going to do our best to reduce the number of calls you are receiving by sending requests to data reselling companies. This involves urging them to cease selling or distributing your data.
Investigating and covering the full legal costs to take action against telemarketers.
If you are not yet registered on the federal Do Not Call list, we'll assist you in getting registered.
Handle all negotiations with telemarketing companies to secure the best possible payout for you.
With our partner company Aura, you'll have access to a comprehensive list of services. If you're not familiar with them, they are similar to LifeLock but on steroids, providing robust personal security for individuals.
And many more,
Before diving into the nitty-gritty details, let's review how the process would work once you're onboarded with us.
You'll receive an email and video with instructions on how to report and track your "Tickets" when reporting telemarketing calls. We recommend taking screenshots of the phone or recording phone calls for documentation purposes. A quick tip: it's better to engage with the company to collect important information such as the company name, website, or representative name to expedite the claim process. Does that make sense?