Guided Mice Assistance

Use this troubleshooting guide to fix common Corsair Mice issues quickly.

Instructions:

  1. Select the topic button below that best matches the issue you are experiencing.

  2. Follow all of the guidance suggestions.

Learn More about each topic before making a selection,

Broken/Missing Hardware: Get help to resolve an issue with a broken or damaged mouse receiver, charging cable(s), sliding skates etc.

Lighting Issues: Get help fixing lighting effects.

Button Issue: Get help with input problems such as double click or scroll wheel button.

Battery Issues: Get help with issues relating to battery life on your wireless mouse.

Software Issue: Get help with iCUE-related issues like detection, macro execution and firmware updates.