Guided Mice Assistance
Use this troubleshooting guide to fix common Corsair Mice issues quickly.
Instructions:
Select the topic button below that best matches the issue you are experiencing.
Follow all of the guidance suggestions.
Learn More about each topic before making a selection,
Broken/Missing Hardware: Get help to resolve an issue with a broken or damaged mouse receiver, charging cable(s), sliding skates etc.
Lighting Issues: Get help fixing lighting effects.
Button Issue: Get help with input problems such as double click or scroll wheel button.
Battery Issues: Get help with issues relating to battery life on your wireless mouse.
Software Issue: Get help with iCUE-related issues like detection, macro execution and firmware updates.