Sometimes it can take a little adjusting to get your headphones to fit just right. Here are some helpful tips for getting your headphones to comfortably and securely fit:
How To Insert Earbuds:

If you were to insert it into the right ear, use your left hand and reach over your head and grab the top of your right ear. Gently pull toward the ceiling. This will open up the ear canal so that you can directly insert the earbud.

When it is in let go of your ear with your left hand. This allows the ear canal to close over the earbud and keep a good fit and sound.

With the opposite arm, reach overhead, grasp the top of the ear, and pull up.

With your free hand, gently insert the earbud tip-first into the ear. The rubber trees will fit similar to earplugs.

Do not push earbuds too far into your ear that you are unable to get out. Inserting too deeply may cause injury.

Make sure you are using the correct size of earbuds. Try switching out different sizes to find out which one works best for you. Everyone’s ear canals are different. As such, we understand that any earbuds will vary in their effectiveness across the board, especially when it comes to getting a waterproof seal.

Are your earbuds fitting?

Headphone Troubleshooting Guide