For these questions, we show you a statement and you tell us how much you agree or disagree with that statement. AskYourTeam provide a 6-point ‘smiley face’ scale to enter your answers. Simply select the most appropriate option from Strongly Disagree to Strongly Agree.

Why no neutral option?
The inclusion of a neutral midpoint means participants are not forced to make a choice in a specific direction. Some researchers argue that forcing a directional choice means responses might not reflect true attitudinal position.

In contrast other research finds that including a neutral point increases acquiescence, impacts data quality and lowers the propensity towards extreme responding. The AskYourTeam scale does not include a neutral midpoint as the purpose of the system is to encourage feedback, positive or negative.

Scale Order
Research has shown that scales ordered positive to negative (agree to disagree) tend to result in faster responses rates which increases the chance that participants do not process all options consciously. The AskYourTeam scale is ordered negative (Strongly Disagree) to positive (Strongly Agree) to mitigate acquiescence and flat-lining biases.

If you are unsure of the answer, a ‘Don’t know’ option can be selected.

Why are the questions framed positively?
It's sometimes believed that the positivity is to try to bias the survey. In fact it's quite the opposite. We frame each question as an ideal state that we'd generally like to be true. This is best-practice survey question design. It makes the survey consistent, easier to understand, with less confusion and is quicker to complete.

Taking a Survey

Taking a Survey