Wednesday 1st February 2023
Update [10:16:00] Portal back working as expected - we are investigating the cause of the slow performance from this morning.
Slow performance reported with some users seeing a white screen when logged in.
We are urgently investigating these issues.
Wednesday 25th January 2023
Microsoft issues affecting meeting room sync.
Microsoft are reporting issues with their Graph API service which is the method used to sync meeting rooms with Clearooms.
Clearooms will continue to attempt meeting Syncs and when the Microsoft service is restored all meetings will sync back.
Tuesday 22nd November
Update: November 22nd, 2022 at 09:48:00 PM GMT
All performance issues resolved and system running as expected.
From November 22nd, 2022 at 09:21:00 PM GMT
Portal service running very slow and impacting users on portal.
Status - Under investigation
September 6th 2022
Update: September 6th, 2022 at 09:37:00 PM GMT
All performance issues resolved and system running as expected. Meeting room sync jobs will be updated by 10am
From September 6th, 2022 at 08:59:00 PM GMT
Portal service running very slow and impacting users ability to login
Login and usability of system on portal and app
April 19th 2022
Update: April 19, 2022 at 17:55:51 All rooms effected have been re-connected and the sync or meetings completed.
Update: April 19, 2022 at 17:49:20 The cause has been located and a fix is being implemented now. Some Meeting rooms lost their integration subscription and cause the sync to stop working. This occurred on a small number of integrated rooms only (less than 8% of all rooms on the system)
From April 19, 2022 at 13:37:00 PM GMT
Integrated meetings rooms sync backlog occurred at 13:37, first noticed at 17:02:00
The queue has been cleared but not all jobs have been processed
Integrated meeting rooms
TOTAL UP TIME IN LAST 30 DAYS: 100%