An FAQ that's easy to build
Make every customer more successful by giving them the exact information they need, right when they need it.
Simply a better way to explain
Personalized stepped guides are the fastest, most enjoyable way for customers to help themselves
A joy to create and a breeze to update
Dynamic, personal & multi-media, Stonly makes it easy to create success content that shines - no coding required!
Encourage self-service, don’t force it
As customers input information for ticket submission, your Stonly KB shows them specific solution steps that are personal and relevant; allowing them to choose
Unleash help content everywhere
Stonly’s KB fits right in our chat widget anywhere in your app or on your website with content built perfectly for the chat bot experience
Search for an article? That’s so archaic
Stonly content is structured by step and user situation, so search takes customers right to the exact step of a personalized solution.
Frustration-free transfer to human help
When a person needs to step in, every step taken and answer provided is at your agent's finger-tips at just the right time via seamless integrations with support CRMs
Analytics you can’t get in any other FAQ
Stonly is the only tool that can help you understand your success content funnel by showing you the drop rate at each step for every issue and customer situation
Simply a better way to explain
Personalized stepped guides are the fastest, most enjoyable way for customers to help themselves
A joy to create and a breeze to update
Dynamic, personal & multi-media, Stonly makes it easy to create success content that shines - no coding required!
Encourage self-service, don’t force it
As customers input information for ticket submission, your Stonly KB shows them specific solution steps that are personal and relevant; allowing them to choose
Unleash help content everywhere
Stonly’s KB fits right in our chat widget anywhere in your app or on your website with content built perfectly for the chat bot experience
Search for an article? That’s so archaic
Stonly content is structured by step and user situation, so search takes customers right to the exact step of a personalized solution.
Frustration-free transfer to human help
When a person needs to step in, every step taken and answer provided is at your agent's finger-tips at just the right time via seamless integrations with support CRMs
Analytics you can’t get in any other FAQ
Stonly is the only tool that can help you understand your success content funnel by showing you the drop rate at each step for every issue and customer situation
Great for customers and employees
Search topics, guides and steps to find the right solution in fewer clicks.
Customize the look and feel to integrate seamlessly with your brand.
See which guides customers choose and how effective they are.
Make your help content discoverable anywhere in your website or product.
Never lose your work while keeping track of edits by team members.
Choose who can create, edit, and see your content, down to the guide level.
See Stonly in action
