Stonly Knowledge Agents for content monitoring
Knowledge Agents are a suite of generative AI tools for knowledge management. They constantly scan your support information flow (like tickets and documents) to identify knowledge gaps and issues like information conflicts, duplicated steps, expired guides and broken links in your content. Knowledge Agents also monitor the overall content health of your knowledge base.
Knowledge Agents have prompt-based content creation and editing features as well. To learn more about those, visit this guide.
To access Knowledge Agents, log into Stonly and go to the Knowledge Agents tab. You need to have Admin permissions.