Stonly is an innovative SaaS platform that solves the universal need for businesses to guide customers, users, and employees more effectively.
Our modern solution enables support, product, and other teams to create interactive, step-by-step guides and deploy them everywhere they’re needed, with no code.
Founded by experienced entrepreneurs and leaders and backed by venture firms, Northzone and Accel, our team is driving explosive growth; with hundreds of customers in a wide variety of industries - SaaS, fintech, telecom, finance, and more.
We’re looking for exceptional people to join our team and contribute to our culture, embody and add to our core values, and help us grow into a category-defining product and brand.
Stonly (stonly.com) is a platform for guiding customers, users, and employees - making those customers successful is priority #1. Join our team and help us show our customers how to use our solutions to achieve goals that weren't possible before Stonly!
Customer success at Stony Contributes directly to revenue growth, so your work is at the center of our strategy. You’ll form a key part of our sales offer and become a product and customer expert who helps customers adopt and use Stonly. You'll get to consult with businesses to help them make their own customers and employees more successful by using Stonly and, along with a strong team of customer success pros, you'll make sure Stonly is known as a world-class leader in customer success!
At Stonly, you’ll have autonomy and the ability to really serve the customer better, but enough team collaboration and traction to learn, grow, and win, together. Join a team that cares about our customer, our growth, our ethics and your career and success.
This is a great opportunity to start or develop your career in Customer Success. We are looking for people who are passionate about providing best in class customer experience and who are looking to grow and develop their skills.
As a Customer Success Associate, you will: