If you've spoken to someone from PS&I and they suggest creating a new research template, this is how you can do it!

Make a copy of the Research Plan Template and name it with the following format: YYYY/MM - 'Goal of research'
Save it here: Research Requests
Fill out all relevant fields to the best of your ability. If you have a PS&I representative for your team, tag them as the research lead. If you do not, tag Anna Drennan
Please give a reasonable estimate of when you need insights, with a clear idea of what decisions the research outcomes will inform.
Send email to the research lead and major stakeholders with a link to your page
Wait for the research lead to schedule a kickoff discussion to move forward. They will keep you updated and if/when your questions have been prioritized, or let you know whether you can get answers from existing insights or other ongoing research projects.
Note that your page may be archived following a discussion with your PS&I person if your question will be answered in a different way.

There are a number of different research methods that can be used, depending on the nature of your questions.

If you need to do usability research, your researcher will consult with you to carry this out independently with your team.

Choosing a testing method for product experiments