Welcome to our Self-Guided Headset Troubleshooting Assistant!

We can use the buttons below that best describe the issue you are experiencing with the headset to guide you through the some common issues and solutions for our headsets.

Spare Parts: Use this option if you are missing a part, would like to request a replacement part or have broken a replaceable(Detachable mic, earpads, dongle etc) of the headset itself.

Audio Issues: Use this option if you are experiencing issues with playback with you audio(Listening) going to the headset.

Microphone Issues: Use this option if you are experiencing problems when using the microphone on the headset.

Connection Issues: Use this option if you are experiencing problems with connecting the headset to the computer, headset dongle, or other device.

Battery Related: Use this option if you are experiencing issues holding a charge, charging the headset, or other battery related symptoms.

Other Issues: Use this option for all other issues you are experiencing with our headset.